Talk to us
Seven addresses, one person reading them. Pick the closest one and it gets sorted faster, but nothing is lost if you guess wrong.
Support
An import that wouldn't read, an answer that was wrong, a licence key that won't activate. Tell us your macOS version, where the transcript came from, and what you saw on screen.
support@troctor.comBeta access
Troctor is invite only on macOS while it's early. Ask for a key on the download page and say roughly what you'd point it at.
Ask for a keySecurity
Found a vulnerability? Please tell us before you tell anyone else. Details of how we handle reports are on the security page.
security@troctor.comBilling
Nothing is billed. The beta is free, there's no card to enter and no plan to cancel. The address exists for when there's something to bill.
billing@troctor.comPrivacy requests
Access, correction or deletion of anything we hold about you. Your transcripts aren't in that list, because they never leave your Mac. See the privacy policy for what is.
privacy@troctor.comPress & partnerships
Writing about the category, or think there's something to build together.
press@troctor.comJobs
There are no open roles. The careers page sets out what the work actually is and what would make an email worth sending anyway.
careers@troctor.comAnything else
Not sure who to ask? Use the general address. It reaches the same place as the rest.
contact@troctor.comRegistered address
#2150
207 W Millbrook Road, Suite 210
Raleigh, NC 27609
United States
What we'll commit to
The two numbers above are the ones we're held to, on the security page and in the privacy policy. Everything else gets a real answer rather than a promised turnaround we'd have to break on a busy week.